Contact Advance America Customer Service
Advance America Phone Numbers and Emails
Toll-Free Number:
-
(800) 937-3437
Customer Service:
-
(877) 505-0701
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(888) 310-4238
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(844) 562-6480
Advance America Emails:
Customer Service
Technical Support
Contact Information
Advance America Website:
Advance America Help Center:
Corporate Office Address:
Advance America
3003 50th St.
Suite 500
Lubbock,
Texas
79413
United States
Other Info (opening hours):
Other Location:
Spartanburg, South Carolina 29306
Hours:
Monday - Friday: 8 am - 9 pm EST
Saturday: 9 am - 6 pm EST
How Good is Advance America's Customer Service?
Summary of Advance America Customer Service Calls
2.1K
TOTAL
CALLS
CALLS
02:43
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Advance America?
Payments and Charges Question:
- “Payments”
- “Late payment”
- “Need to make arrangements for billing”
Product/ Service Question:
- “Loan question”
- “Interest rate on my loan”
- “Loan”
Request for Information Question:
- “Status of loan”
- “About my account”
- “Talk to some one about my loan.”
Account Question:
- “To report Daniel Chris and David Clinton supposed long time employees of Advance America who used me and my bank account to launder money. There attempts to steal money but these two individuals are liars and thieves and need to be stopped.”
- “Can't get into my account”
- “Help logging in”
Employment Question:
- “W2”
- “W2 copy”
- “To pay off a loan over phone need 800#”
Staff Question:
- “Scam and customer service”
- “Customer service”
- “Upset with the service”
Activation/ Cancellation Question:
- “Renew loan”
- “Cancel direct take out of payment I will call it in on 3rd”
- “Trying to cancel online app”
Website/ Application Question:
- “Online application”
- “Locked out of website”
- “Website change”
Return/ Replace Question:
- “Change my phone number”
- “Return core”
- “Office here has not returned my title for two weeks now, after paying off the loan in full 2weeks ago.”
Cards Question:
- “To get money on my card”
- “Changes in card”
- “I need to add my card”
Refund Question:
- “Refund due to associate paying to the wrong account now my bank account went into over draft”
- “Y'all mistakenly collected twice on my lawn and I desperately need my money back but y'all collected twice”
- “Refund”
Shipping and Delivery Question:
- “They gave me the wrong order and now they want give me my money back”
- “Didnt get title after paing off”
- “When do I get the money from the payday loan that I did this morning”
Other Question:
- “To see if cash advance America Is located DC”
- “Paymany”
- “Report scam”
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Advance America